Develop the critical skills to become the manager most chosen and trusted

Some managers are good at processes, projects, and budgets-but the future belongs to those who can manage human capital. With employees' job choices more plentiful than ever before, maximizing retention means managers must cultivate loyalty and job satisfaction. In today's business reality, employees expect more than just a paycheck, and they will reward their "manager of choice" with the extra effort and commitment that distinguish top-performing teams.

"Ahlrich's insights are exactly what you need to become a manager of choice-the number one thing you can do to improve morale, productivity, and retention."
Bruce Tulgan, founder, Rainmaker Thinking, Inc.; author of Winning the Talent Wars and Managing Generation X

"A refreshingly genuine guide filled with contemporary examples and bottom-line outcomes. This book will play an important role in the development of current and future leaders."
Scott Cawood, Ph.D., SPHR, Vice President, Great Place to Work Institute

"At Southwest Airlines we lived the principles outlined in this book. By practicing relationship management, Southwest has been noted as a Best Place to Work, Most Admired, Employer of Choice. This is the real deal!"
Rita Bailey, CEO, QVF Consultants; former director, Southwest Airlines University for People

"One of the best books I have ever read for training and development managers. I honestly got a useful idea from every page."
Sid Tuchman, President, Tuchman Training Systems

Co-publisher:
Davies-Black Publishing